Shipping & Delivery Policy
Zenith Solz is committed to delivering our Information Technology (IT) solutions and products in
the most efficient, secure, and timely manner. Our Shipping & Delivery Policy below outlines
our procedures and guidelines for ensuring customer satisfaction. These policies comply with
the most recent guidelines by the Reserve Bank of India (RBI).
Order Confirmation and Processing
Once your order is placed on our website, you will receive an email confirming the agreement's
details. Our team will start working on the project within 1-2 business days. The confirmation
email will include pertinent information such as the full wireframe, total cost, and estimated
delivery timeline.
Delivery Timeframe
Our delivery timelines vary based on the type and complexity of the services ordered. Standard
service packages are typically ready for deployment within 3-5 business days. Custom solutions,
however, require careful design and implementation, so their delivery timeframe can vary
accordingly.
Delivery Method
Our service delivery is conducted virtually through secure, encrypted channels to ensure the
integrity and security of your business data. A detailed email will be sent, providing instructions
on accessing or implementing the services delivered.
Order Cancellation and Modification
If you need to modify or change the project, please get in touch with our customer service
immediately.
Delayed Delivery
If unforeseen circumstances lead to delayed delivery, we will inform you via email. Zenith Solz is
not liable for any delay caused by any circumstances beyond our control.
Returns and Refunds

Your understanding and compliance with our Shipping & Delivery Policy ensure a smooth and
pleasant transaction. At Zenith Solz, we always strive to make your experience with us seamless
and satisfying. Thank you for choosing our products and services.
Please note: This policy is subject to change per the amendments in RBI guidelines, and Zenith
Solz reserves the right to modify it without prior notice.
For further assistance, feel free to contact our customer service at saha@zenithsolz.com.

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